Last updated: 15 September 2026

Mainflow respects your privacy and is committed to handling personal data responsibly and transparently.

This Privacy Policy explains what information we may collect when you visit **mainflow.design**, contact us, or otherwise interact with Mainflow, how we use that information, and what rights you have in relation to your personal data.

1. Who We Are

Mainflow provides website strategy and design, workflow audits, search and AI visibility services, and business automation and integration services.

For the purposes of applicable data protection law, Mainflow is responsible for the processing of personal data described in this Privacy Policy.

Mainflow

Switzerland

Website: mainflow.design

Email: alexandrosmeintis@gmail.com

If required, you may contact us using the details above regarding any privacy-related questions or requests.

2. Information We Collect

We only collect personal data where it is necessary to operate our website, respond to enquiries, provide our services, or improve our business.

Depending on how you interact with Mainflow, this may include:

Information you provide directly

When you submit a form or contact us, we may collect:

Your name

Your email address

Your company name

Information you include in your message or enquiry

Your communication preferences

Any other information you voluntarily provide to us

You are not required to provide more information than is necessary for us to respond to your enquiry.

Website and technical information

When you visit our website, certain technical information may automatically be processed in order to deliver, secure, maintain, and understand the use of the website.

This may include information such as:

Browser and device type

Pages visited

Referral source

General geographic information

Date and time of visits

Website interaction and performance information

Where possible, this information is collected in an aggregated or anonymised form.

3. How We Use Your Information

We may use personal data for the following purposes:

To respond to enquiries and requests

To communicate with prospective and existing clients

To understand your business needs

To prepare proposals or discuss potential projects

To provide and manage our services

To maintain and improve our website

To understand how visitors use our website

To protect the security and integrity of our website

To comply with legal or regulatory obligations

To send marketing communications where you have agreed to receive them

We do not sell personal data.

4. Contact Forms and Enquiries

When you submit a contact form through our website, the information you provide is used primarily to review and respond to your enquiry. Submitting an enquiry does not automatically subscribe you to marketing communications.

Where the form gives you the option to agree to receive marketing emails, such communications will only be sent where you have provided the relevant consent or where another lawful basis permits us to do so.

You can withdraw your consent to marketing communications at any time.

5. Legal Basis for Processing

Where the EU General Data Protection Regulation or similar legislation applies, we process personal data on one or more of the following legal bases:

Consent

Where you have specifically agreed to certain processing, such as receiving optional marketing communications.

Contractual necessity

Where processing is necessary to take steps at your request before entering into a contract or to provide services under an existing agreement.

Legitimate interests

Where processing is reasonably necessary for operating, protecting, improving, and developing Mainflow and our services, provided those interests are not overridden by your rights and interests.

Legal obligations

Where processing is necessary to comply with applicable laws or regulatory requirements.

Under Swiss data protection law, we process personal data in accordance with the principles and requirements of the Swiss Federal Act on Data Protection.

6. Website Hosting and Framer

Our website is created and hosted using Framer, a website design and hosting platform operated by Framer B.V.

Framer may process certain technical information as part of providing the website infrastructure, hosting services, security, form functionality, and related platform services.

Where Framer processes personal information submitted through our website on our behalf, it acts as a service provider or data processor in accordance with its applicable contractual and privacy obligations.

7. Website Analytics

We may use Framer's built-in analytics to better understand how visitors interact with our website.

Framer's built-in analytics are designed to provide aggregated website statistics without using persistent tracking cookies or identifying individual website visitors.

Analytics information may include aggregated information such as:

Page views

Traffic sources

Device categories

General location

Website interactions

We use this information to improve the performance, structure, content, and usability of our website. If we introduce additional analytics or advertising services in the future, this Privacy Policy will be updated where appropriate.

8. Cookies and Similar Technologies

Our website may use technologies that are necessary for the website to function correctly. At present, Mainflow does not intentionally use non-essential advertising or behavioural tracking cookies through its core Framer analytics setup.

If we introduce services that use non-essential cookies or similar technologies in the future, we may request your consent before those technologies are activated where required by applicable law. You may also control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites and services, including platforms such as LinkedIn, Instagram, and YouTube. When you follow one of these links, you leave the Mainflow website and become subject to the privacy practices and terms of the relevant third party. Mainflow is not responsible for how third-party websites collect or process personal data.

10. Service Providers

We may work with trusted third-party service providers where necessary to operate our business and provide our services.

These may include providers involved in:

Website hosting and infrastructure

Email and communications

Cloud storage

Customer relationship management

Business administration

Automation and integration tools

Analytics

IT and security

We only share personal data with these providers where reasonably necessary for the relevant service. Where appropriate, providers are required to process personal information in accordance with applicable data protection requirements.

11. International Data Transfers

Some of the technology providers we use may process or store information in countries outside Switzerland or the European Economic Area.

Where personal data is transferred internationally, we take reasonable steps to ensure that an appropriate level of data protection is provided in accordance with applicable law.

Depending on the circumstances, this may include relying on recognised adequacy decisions, contractual safeguards, standard contractual clauses, or other legally permitted mechanisms.

12. How Long We Keep Personal Data

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. The appropriate retention period may depend on the nature of the information and our relationship with you.

For example:

Enquiries may be retained while we are discussing a potential project and for a reasonable period afterwards.

Client information may be retained for the duration of the business relationship and afterwards where required for accounting, contractual, or legal purposes.

Marketing information may be retained until you unsubscribe or withdraw your consent.

When information is no longer reasonably required, we may delete or anonymise it.

13. Data Security

We take reasonable technical and organisational measures to protect personal data against accidental or unlawful loss, misuse, alteration, disclosure, or unauthorised access. However, no internet-based service or electronic transmission can be guaranteed to be completely secure.

14. Your Rights

Depending on your location and the applicable data protection legislation, you may have rights concerning your personal data.

These may include the right to:

Request information about the personal data we process about you

Request access to your personal data

Request correction of inaccurate information

Request deletion of personal information where applicable

Object to certain forms of processing

Request restriction of certain processing

Withdraw consent where processing is based on consent

Request the transfer of your information where applicable

You may exercise these rights by contacting us using the contact details provided in this Privacy Policy. We may need to verify your identity before fulfilling certain requests.

15. Marketing Communications

If you have opted in to receive marketing communications from Mainflow, we may occasionally contact you regarding our services, insights, projects, or other relevant updates.

You can withdraw your consent or unsubscribe at any time.

Withdrawing your marketing consent does not affect communications that are necessary in connection with an enquiry, project, contract, or existing business relationship.

16. Children's Privacy

Mainflow's website and services are intended for businesses and professional users and are not directed toward children. We do not knowingly collect personal data from children through our website.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements.

The latest version will always be published on this page together with the date it was last updated.

18. Contact

If you have questions regarding this Privacy Policy or the way Mainflow processes personal data, you can contact us at:

Mainflow Switzerland

Website: mainflow.design

Email: alexandrosmeintis@gmail.com